Frequently Asked Questions
1. What is Wellio and where are you based?
Wellio is an online store specializing in health supplements, cosmetics, and wellness products, proudly based in Auckland, New Zealand. We are backed by the trust and experience of Sunnynook Link Pharmacy, our established community pharmacy.
2. How long does delivery take?
Delivery times depend on your location:
- Auckland: 1-2 business days.
- Rest of New Zealand: 2-5 business days.
- Rural areas: May take an additional 1-2 days.
We aim to process and ship all orders within 24 hours on business days.
3. Can I trust the quality of Wellio’s products?
Absolutely. At Wellio, we only source products from trusted local and international brands, many of which are also sold at Sunnynook Link Pharmacy. Every product we offer meets strict quality and safety standards to ensure your health and wellbeing.
4. Can I return a product if I’m not satisfied?
Yes, we offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 7 days for a refund or exchange. Products must be unopened, unused, and in their original packaging. For more details, contact us at return@wellio.co.nz.
5. Do you offer advice on which supplements to take?
Yes! Our team is here to help you make informed decisions. You can contact us via email at info@wellio.co.nz or visit Sunnynook Link Pharmacy for in-person advice from our pharmacists. Please note that we recommend consulting your healthcare professional for personalized advice.

About Us
Discover the story behind Wellio and our commitment to your health and wellness. Learn how we bring trusted pharmacy care online.

Contact Us
Need help or have questions? Reach out to our team for personalized advice and support tailored to your needs.